About Us

Who are we?

Shine skin’s mantra is to share our safe, scientifically proven selfcare obsession with every Bangladeshi. Founded by life’s rebels who had no formal training in cosmetology, just a tonne of passion, Shine skin started out as a trusted online retailer for Korean beauty and quickly discovered a whole universe of cosmetic science just waiting to be unleashed.

We constantly source the hard-to-find quality cosmetic brands and beauty products you can’t find elsewhere else in order to bring our customers the best, first. From basic facewash to microdermabrasion, formelectrocautery to face masks, we’re the go-to destination for the Bangladeshi beauty obsessed who look to us to seek, discover and showcase the ultimate selection of the modern world’s beautifiers.

Why Korean beauty?

Koreans are some of the most demanding consumers in the whole world. To meet their expectations Korean beauty industry continuously researches & innovates new ways to enhance beauty & the quality of their products. Thus this ever-changing world churns out the best skincare products in the world. This is exactly what excites us about Korean beauty.

Innovation

Almost all of the no-essential beauty staples have originally been invented in the heart of Korean beauty industry, which will be always at least 12 years ahead of its western counterpart.

Unique Ingredients

Korean beauty utilize the most effective active ingredients—& much more. With an impressively large repertoire that includes ground-breaking ingredients such as bacteria ferment, snail mucus and bee venom, their innovative &fresh formulations can deliver results you have never dreamed before.

Value for money

Competition among brands is always a positive aspect& the competition among Korean beauty brands is nothing but fierce, which helps keep the prices of beauty products as low as possible without ever sacrificing their groundbreaking quality.

Product range

We have over 5,000 products on our site with new brands launching every week and are driven by customer demand to create the ultimate destination for all thing’s beauty. Our wide range of product selection makes sure that you find exactly what you are looking for, always.

An extremely rigorous curation process means that only a fraction of the products we test make it onto our site. We’re not ashamed to say that we’re super picky. Every product & brand that we have curated till now has proven itself to be the best of the bests in the market. If we’ve curated a product, you can trust that we believe in it and that it works. If a brand makes it onto our site… it’s kind of a badge of honor!

The Korean beauty industry is revered around the world for innovative technology, proven natural ingredients&effective results reported by consumers. And rest assured that shopping at ‘Shine skin’ means everything that arrives at your doorstep has been meticulously edited for quality.

Dedicated customer care

At Shine Skin customer satisfaction means everything to us. But here we offer something much more that traditional customer care. We are both passionate about consumer’s health and wellbeing and have long held a vision of radically changing the face of self-care in Bangladesh.

Our customer care approach starts with educating our consumers. Here at Shine skin we believe that everyone is unique & has different needs.We provide you all the information you need about your skin, your problems and the ingredients that will work the best to counter them! So, if you are confused about any products and want to know how it will work on your skin type, feel free to knock us any time! Our customer care is always there to help you out!

With so much conflicting information about skin care products& malpractices in the media, our dedicated customer care executives will keep you up to date with the latest trends, information &the most pioneering and cutting-edge products & treatments currently availablein the field of beauty, at the lowest possible price of course!We believe that our recommended products & routines will make a difference to your skin.

How to purchase?

With our easy to navigate e-commerce site, ordering your favoriteKorean skincare, haircare & makeup is easier than ever! Take a tour of our site to check out the curated products.

You can place your order in a few simple steps

  1. Add to bag
  2. Checkout
  3. Provide you contact , full address & other needed information’s
  4. Confirm order
  5. A SMS confirmation will be sent for all orders once received.

 

Do I need to create an account?

Absolutely not! It’s out goal to make your shopping experience as easy as possible! Just put your desired products in youre-cart, select your payment method & check-out! it’s that easy! No need to create an account for your beauty needs.

Quick delivery all over Bangladesh

We take great pride in our quick delivery system. Please lease allow up to two working days from the date of order confirmation for delivery all over Bangladesh. All orders are processed & dispatched from our warehouse. Shipping time may vary with circumstances such as shipping restrictions. Payment authorization, packing & dispatching or order.

Please note that we will need to wait 7 working days from the date of dispatch before we can investigate the non-arrival of an item.

We deliver within Dhaka with our own trusted delivery team. Who are working tirelessly to make sure that you get your desired products on time unscathed.

Outside Dhaka we rely on reputed Express Courier Delivery system.

Delivery charges:

Inside Dhaka- 70 BDT

Outside Dhaka- 100 BDT

To serve you better , you may even choose the timing of your deliveries from 9 am to 10 pm , weekdays, regardless od inside or outside Dhaka deliveries.

There will be an additional delivery charge for re-delivery should nobody be present to receive the package. Please provide your correct contact & full address so the delivery team may contact you in case of unforeseen circumstances.

Return policy

You will have up to 72 hours after item delivery, to notify us that you want to return the product. If your item meets all the requirements, your return can be initiated by calling our Customer Service at

Phone: 01847236735

E-mail: csr@shineskinbd.com

Reasons for return or replacement:

  • If the product is damaged at the time of delivery.
  • If it’s not the product you ordered.

Conditions customers need to follow while returning a product:

  • Price tags or any tags on the product must not be removed for any return claims.
  • Product should be in fresh condition.

Following information must be given for every return claim:

Your order numbers

The reason for the return

Our customer service will arrange for pick-up from your address for orders inside Dhaka, for outside Dhaka please send your product via the courier services mentioned below. If your claim is validated, we will reimburse your courier charge.

Opening & closing times:

Our showrooms are open from 10 am to 8 pm.

Please find our showroom & pick up point schedules below:

You can order from our website 24/7 every day. We process website & online orders everyday. So you don’t need to wait for your products!

 Safe payment method:

We accept BKASH payments.

You can also choose Cash on delivery option at checkout (for delivery inside Dhaka.

Outlet Location 

Shine Skin: Korean Cosmetics and Treatment center

Nahar Green Sumit

Plot 305(old),43(new)

Dhanmondi 27

Level 4

Flat B4

01847236735